Data Analyst
Salary
$38-40/hour
Status
Part-Time (20 hours/week)
Location
NYC, Remote
Reports to
Product Lead
Date Posted
June 2026
Position Summary
The Data Analyst will support the growth and effectiveness of Avail's client care, including Avail's national digital care platform (Better Clarity), by developing data systems, analytics infrastructure, and reporting that translate user behavior and client outcomes into actionable insights.
This role will report to the Product Lead to build measurement frameworks that track user engagement, care outcomes, and platform performance across both self-guided and facilitated care journeys.
The Data Analyst will help Avail move from basic reporting to data-informed product strategy, supporting experimentation, funnel optimization, and outcomes measurement as Avail scales nationally.
This position plays a key role in advancing Avail's vision of reaching 1 in 5 people facing unintended pregnancy by 2035 by ensuring the organization can measure impact, identify growth opportunities, and continuously improve the digital care experience.
This role ensures that data informs both product development and client care strategy.
Principal Duties
List of Services
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Analytics Infrastructure & Data IntegrityItem Link List Item 1
Build and maintain dashboards that track Better Clarity user journeys from entry to engagement and facilitated care conversion.
Ensure data flows accurately across systems including CRM, messaging platforms, scheduling tools, and website analytics.
Monitor data integrity, analytics tagging, and event tracking across the platform.
Work with the Product Lead and technical teams to implement scalable analytics architecture.
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User Journey & Funnel AnalysisItem Link List Item 2
Analyze user behavior across Better Clarity pathways to identify friction points, drop-off stages, and opportunities to improve engagement.
Track and report on key funnel metrics including: Activation, Engagement, Retention, and Facilitated care conversion.
Produce insights that inform product improvements and digital care pathway optimization.
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Outcomes MeasurementItem Link List Item 3
Support measurement of Avail’s key client outcomes, including increases in: Hope, Confidence, Personal Strength, and Pregnancy Decisions.
Develop dashboards that allow leadership to understand client outcomes across both digital and relational care experiences.
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Experimentation & Product InsightsItem Link List Item 4
Support A/B testing initiatives by designing experiment tracking and analyzing results.
Provide insights that guide feature prioritization and product roadmap decisions.
Collaborate with the Product and Marketing teams to evaluate the effectiveness of acquisition strategies and engagement campaigns.
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Reporting & Strategic InsightsItem Link
Create regular reports and visual dashboards for the Product Lead, Chief Program Officer, and leadership team.
Translate complex data into clear insights and recommendations accessible to non-technical stakeholders.
Identify trends in client engagement, service delivery, and digital growth
Requirements for All Employees
Passion for Avail’s mission and the theological foundation for Avail’s values and practices, exhibit a growing Christian faith, and agreement with Avail's employment policies.
Qualifications
Required
- 2–5 years of experience in data analytics, product analytics, or business intelligence
- Strong analytical skills with experience interpreting user behavior and digital product data
- Proficiency in SQL and data visualization
- Ability to communicate insights clearly to non-technical audiences
- Experience analyzing digital products, SaaS platforms, or mobile/web user journeys
- Experience with experimentation or A/B testing frameworks
- Familiarity with tools such as Google Analytics, Looker, WordPress
- Experience working with CRM or customer engagement data
- Interest in mission-driven or social impact organizations
Key Competencies
- Analytical curiosity – asks the right questions of the data
- Strategic thinking – connects data insights to product decisions
- Clear communication – translates technical findings into understandable insights
- Detail orientation – ensures data accuracy and reliability
- Mission alignment – motivated by helping people facing unintended pregnancy
Physical Demands/Working Conditions
- Ability to stand, walk or sit at a computer for an extended period of time.
- Ability to talk, see and hear within normal range.
- Finger and hand dexterity to manipulate objects.
The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the principal duties of the job except where to do so would cause an undue hardship on Avail’s business operations.
About Avail
Avail is a nonprofit committed to keeping those facing a past or present unexpected pregnancy at the heart of their own story by listening first and addressing the complex feelings and needs shaping people’s choices. Offering free, non-political, and nonjudgemental care, Avail meets both women and men with comprehensive support. This support includes personal client advocacy programs centered around decision making, after abortion processing, pregnancy and parenting, healthy relationships, and male services. Avail also offers its services through self-guided digital programs to reach those preferring to access support at their fingertips via availnyc.org and betterclarity.com. Clients come from all over the country and the world, and 99% of clients would recommend Avail to a friend. Avail's employees also love their jobs; in 2023, Avail ranked as the #1 Small Business at Best Companies to work for in New York State.
Ready to Apply?
If you're excited about using data to improve digital products and help more people access compassionate care, we'd love to hear from you.
Please email your resume and a brief cover letter to hr@avail.org with "Data Analyst" in the subject line. We review every application carefully and will contact candidates selected to move forward in the hiring process.
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